Privacy Policy
Last updated: 03/01/2025
Fibonacci HQ ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Who We Are
Fibonacci HQ is a web design and development business based in the United Kingdom.
If you have any questions about this Privacy Policy or your personal data, please contact:
Email: hello@fibonaccihq.com
Information We Collect
When you contact us through our website, we may collect:
Your name
Email address
Company name (if provided)
Phone number (if provided)
Details about your project or enquiry
Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may collect limited technical information including:
Browser type and version
Device information
Pages visited
Time spent on pages
Referral source
Approximate geographic location
Website performance data
This information is collected in an aggregated and anonymised form where possible.
How We Use Your Information
We use personal information to:
Respond to enquiries
Discuss potential projects
Deliver our services
Improve our website and user experience
Monitor website performance and usage
Maintain website security
Comply with legal obligations
We do not sell personal information to third parties.
Analytics
We use Google Analytics to understand how visitors use our website.
Google Analytics may collect information such as:
Pages viewed
Device type
Browser information
General location information
Website interactions
We have enabled IP anonymisation and use analytics data to understand overall website performance rather than identify individual visitors.
You can learn more about how Google processes data by visiting Google's Privacy Policy.
Session Recording and Website Analytics
We use Microsoft Clarity to better understand how visitors interact with our website.
Clarity may collect information about:
Mouse movements
Clicks
Scroll behaviour
Device and browser information
Website performance
We have configured Clarity to anonymise and mask sensitive information where possible. We do not use Clarity to intentionally identify individual visitors.
More information can be found in Microsoft's Privacy Statement.
Contact Forms
When you submit a contact form on our website:
The information you provide is transmitted securely.
Form submissions may be stored in Google Sheets for the purpose of managing enquiries and client communications.
Access to these records is restricted to authorised personnel only.
We retain enquiry information only for as long as reasonably necessary to respond to your enquiry, maintain business records, or comply with legal obligations.
Legal Basis for Processing
Where applicable under UK GDPR, we process personal data on the following legal bases:
Legitimate interests in operating and improving our business.
Consent where required.
Performance of a contract or pre-contractual steps requested by you.
Compliance with legal obligations.
Data Sharing
We may share data with trusted service providers that help us operate our business, including:
Google Analytics
Microsoft Clarity
Google Workspace and Google Sheets
Website hosting and infrastructure providers
These providers process information on our behalf and are required to handle data appropriately.
We do not sell or rent your personal information.
Data Retention
We retain personal information only for as long as necessary to:
Respond to enquiries
Deliver services
Maintain business records
Meet legal, accounting, or regulatory requirements
When information is no longer required, it is securely deleted or anonymised where practical.
International Transfers
Some of the service providers we use may process data outside the United Kingdom or European Economic Area.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place and that data is handled in accordance with applicable data protection laws.
Your Rights
Subject to applicable law, you may have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal data
Restrict or object to processing
Request transfer of your data
Withdraw consent where processing relies on consent
To exercise any of these rights, please contact us at hello@fibonaccihq.com.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised "Last updated" date.
Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or how we handle personal data, please contact:
Fibonacci HQ
Email: hello@fibonaccihq.com